Shipping policy

Last updated: November 12, 2026

Shipping area

We ship to addresses within the contiguous United States (the 48 continental states and Washington, D.C.). We do not currently ship to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses or outside the United States.

Shipping cost

Free shipping on every order within the contiguous United States. There is no minimum order amount.

Processing and delivery time

Orders ship from our U.S. warehouse with USPS. Your order is processed within 1 business day, then delivered within 2 to 4 business days: your set arrives within 3 to 5 business days after you order.

Business days are Monday to Friday, excluding U.S. federal holidays.

Order tracking

After you place your order, you receive an order confirmation email. Once your order ships, you receive a second email with your tracking number.

Questions

Contact us through our contact page or at info@jokerjade.com and include your order number.